Privacy Policy

Effective date: October 28, 2026

Real Santa Michael (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit realsantamichael.com (the “Website”), contact us, or arrange a Santa Michael service.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact and booking information, such as your name, email address, phone number, event or visit address, preferred dates, and details you include in a message.
• Information about a child that a parent or guardian chooses to provide for a personalized letter, video, or visit. This may include the child’s first name, age, interests, or other details needed to personalize the service. Please do not provide sensitive information or more information than is needed.
• Payment information, if you make a payment. Payments may be processed by [payment provider]. We do not store full payment card numbers or security codes on the Website.
• Technical and usage information that may be collected automatically, such as IP address, browser and device details, pages visited, and cookie or similar technology data. This depends on the Website’s hosting, security, and analytics settings.

How We Use Information

We may use information to:

• Respond to questions and requests.
• Check availability, arrange bookings, and provide requested services.
• Personalize letters, videos, and visits when requested by a parent or guardian.
• Process payments, send service updates, and keep business records.
• Maintain, secure, and improve the Website and our services.
• Meet legal obligations and protect our rights.

We will use a child’s information only as needed to provide the service requested by the child’s parent or guardian, or as otherwise permitted or required by law.

Children’s Information

The Website is intended for parents, guardians, and other adults arranging services. Children should not submit personal information through the Website. A parent or guardian should provide any information about a child and should contact us if they want to review or delete information they previously provided.

If you believe a child has submitted personal information directly to us, contact us using the details below. We will take appropriate steps to review the request and delete the information where required.

Cookies and Similar Technologies

The Website or its service providers may use cookies and similar technologies for essential site functions, security, analytics, or embedded content. You can manage cookies through your browser settings. Disabling some cookies may affect Website features.

[Before publishing: identify the cookies, analytics tools, embedded services, and cookie controls actually used on the Website.]

How We Share Information

We may share information with service providers who help us operate the Website or provide services, such as website hosting, form processing, scheduling, payment processing, email, or video services. They may use information only as needed to provide services to us and subject to applicable protections.

We may also disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and security of our business, customers, or others.

We do not sell personal information.

[Confirm this statement matches your actual practices before publishing.]

How Long We Keep Information

We keep information only for as long as reasonably necessary to respond to you, provide the requested service, maintain business records, resolve disputes, and meet legal obligations. We delete or securely dispose of information when it is no longer needed, subject to any legal retention requirements.

[Set and follow a specific retention period for child personalization forms, messages, booking records, and photos or recordings, if applicable.]

Security

We use reasonable safeguards designed to protect information. No website, email, or storage system can be guaranteed completely secure.

Your Choices and Requests

You may contact us to ask about, correct, or request deletion of personal information you provided. A parent or guardian may make a request about information they provided about a child. We may need to verify your identity and authority before responding.

Depending on where you live, you may have additional privacy rights under applicable law. We will handle requests as required by law.

Third-Party Websites and Services

The Website may link to or rely on third-party websites and services. Their privacy practices are governed by their own policies. Please review those policies before providing information to them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and change the effective date above.

Contact Us

For privacy questions or requests, contact:

Real Santa Michael

Email: RealSantaMichael@gmail.com

Phone: +1 (979) 277-0411

Website: realsantamichael.com